Tele-health

What would a tele-health session involve?

This tele-conference option is for existing patients only and the scheduled duration will be 15 minutes. This is not a platform in which I can diagnose issues, however it allows for me to provide my clinical impression based on feedback I get subjectively from you and from what I can observe in the video.

Tele-conferencing also allows me to go through stretches, exercises, even assess your workstation and provide feedback on how to minimize tension through your body.

If you’re interested, please email me at belindachan@protonmail.ch.

What platform are you using?

I will be using Janeapp. For patients who have been seeing me at Philosophy, this is the same system you have been using to book all previous in-person appointments.

Please note, this service is in it’s BETA testing phase. Please be patient as Janeapp works through the glitches/troubleshooting. As well, please be patient with me as I navigate completely new territory of virtual healthcare.

A little more information about privacy and security (taken directly from Janeapp’s site):

Privacy and Security
All the traffic flows directly between each user’s web browser and completely bypasses our servers. The traffic is also encrypted in transit and none of the data is stored anywhere. This approach ensures our online appointments are HIPAA compliant and address the major privacy concerns clinics and patients have around telehealth. Both clients and staff must be signed into their secure Jane account to access the Online Appointment.”

How much does it cost?

With the demand for self-isolation during this difficult time, I have decided to make this a free service. I want this service to be as accessible as possible.

I am a new patient. Can I book a virtual initial appointment with you?

Unfortunately, I am not able to see new patients virtually. As per my regulatory body’s guidelines, I need to have done an in-person assessment with a patient before I am able to provide virtual follow-up care to them.

I would encourage you to reach out to my colleagues who are providing virtual care to new patients. Below is a list of their profession, name, and contact.

1. Physiotherapist: Aubrey So, aubreyso@matrixphysiotherapy.com
2. Naturopath: Dr. Andriana Setnik, drsetnik@drandrianasetnik.com
3. Naturopath: Dr. Rachel Vong, linktr.ee/drvongnd 
4. Movement Educator: Christine Hsu, fun.mvmt@gmail.com
5. Personal Trainer: Luka Ignjatovic, www.ignitingfitness.com, 416-828-0060 or ignjatovic22@gmail.com

I am currently experiencing a lot of pain. Is this the right option for me or should I go to the hospital?

If you are experiencing any COVID symptoms consider visiting an assessment/testing centre or call telehealth at 1-866-797-0000.

Otherwise, I would encourage you to give me a call or email me asap to discuss your symptoms and we can discuss what the best option for you would be.