COVID-19

As of May 27, 2020, the Ministry of Health has started allowing Chiropractors to return to practice. Your safety is my number one priority and I will continue to have strict guidelines as I re-open.

Protocols will differ slightly depending on location.

Philosophy Fitness

Patient Protocol
1. Please wait patiently outside the yoga[barre] door and I will be down shortly before your appointment time to meet you. The door will be locked behind you as you enter.
2. Use the hand sanitizer provided or wash your hands in the bathroom before and after your treatment.
3. Cancel your appointment if you start to exhibit COVID symptoms. This can be done, penalty-free, online.
4. You have the option to bring a mask, scarf, or something to cover your nose and mouth. A soft fabric is recommended for maximum comfort during treatment.

Practitioner protocol
1. The door will be locked to the general public.
2. A 15 minute gap will be applied to all appointments. This will minimize the number of people within a space at a given time and allow time for a thorough wipe-down of all surfaces and handles.
3. All surfaces will be wiped down with biotext, a hospital grade disinfectant, between all treatments and at the start and end of each day.
4. Hands will be washed with soap/water and hand sanitizer before and after treatments.
5. A medical grade mask will be worn during the treatment.

Matrix Physiotherapy

Patient Protocol
1. Please be mindful of social distancing rules and maintain a 6ft space between you and other people in the clinic.
2. A plexiglass barrier has been placed between the waiting area and front desk. Please respect the staff and stay behind the barrier for all interactions, including re-booking and payment.
3. Use the hand sanitizer provided or wash your hands in the bathroom before and after your treatment. Bathrooms are located in the hallway outside the clinic.
4. Cancel your appointment by calling 416-901-8452 if you start to exhibit COVID symptoms.
5. You have the option to bring a mask, scarf, or something to cover your nose and mouth. A soft fabric is recommended for maximum comfort during treatment.

Practitioner protocol
1. Patient appointments will be staggered as much as possible to minimize the number of people within a space at a given time.
2. A thorough wipe-down of all surfaces and handles will be conducted with a strong disinfectant between all treatments and at the start and end of each day.
3. Hands will be washed with soap/water and hand sanitizer before and after treatments.
4. A medical grade mask and face shield will be worn by all practitioners.

If you have any questions or concerns, please contact me directly at belindachan@protonmail.ch.